In General Terms
a) when the collection, use or disclosure of personal information is permitted or required by law;
b) in an emergency that threatens and individual's life, health or personal security;
c) when the personal information is available from a public source;
d) when we require legal advice from a lawyer;
e) for the purposes of collecting debt;
f) to protect ourselves from fraud; or
g) to investigate an anticipated breach of an agreement or a contravention of law.
How We Collect Personal Information?
We collect personal information about you from a variety of sources, including:
a) directly from you, including without limitation, when you use or visit our websites or services, contact us, request information, register an account, administer your account, or participate in promotions;
b) input information or data into any of our Services, or post content on your Credenza website.
c) from our business partners; [from our business partners [consider any sources that may provide you information about users]];
d) from third party sources; and
e) automatically from devices that you use to connect to our website and apps.
What Personal Information do we collect?
We collect personal information to assist us in providing the Services and adapting and updating them to ensure we meet your needs. The types of Information that Credenza may collect about you depends on how you use Credenza’s service. Generally, we collect the following information:
By choosing to create an account using a third-party service, you authorize us to collect information necessary to authenticate your account with the third-party service provider.
Information collected automatically through your use of the Services. As set out above, we collect information about how you use the Services and your actions on the Services, including IP addresses, what software and hardware you use (such as browser types, operating systems, ISPs, platform type, device type, mobile device identifiers such as make and model, mobile carrier) features of Credenza used, Credenza screens visited or used and associated dates and time stamps, links you click, whether you open messages sent to your account, and other statistics related to your usage of the Credenza services. We may also use tools, including third-party tools, to collect analytics data. Some of this information is collected through the use of "cookies" and other tracking technologies, such as web beacons, session replay scripts, and similar technologies ("tracking technologies"). We may also work with third party partners to employ tracking technologies.
If you would like to disable our use of tracking technologies in your account, please contact [email protected] Please note that doing so may cause some Credenza features to not function properly and could negatively affect your experience with the Credenza service.
Aggregated and anonymized information
We may collect information by aggregating and anonymizing other information. The aggregation and anonymization process prevents the information from being re-associated or identified with any one customer account, user, or individual. We may use aggregated and anonymized information for a variety of statistical and analytical purposes.
How do we use the information we collect from you?
In general, Credenza collects, uses, and discloses Personal Information about our clients and service providers in connection with certain services we make available to you. More specifically, we collect, use, and disclose your Personal Information for the following purposes:
How do we use the information we collect from you?
From time to time, Credenza may disclose your Personal Information:
We may share user personal information with the third party service providers that we use in the provision of the Services, including but not limited to Google Analytics, each of which will have limited access to your information for the purposes of carrying out tasks on our behalf and each of which have their own rules and privacy policies in respect of the collection, use and disclosure of personal information. We encourage you to review these rules and policies.
Where do we store your Personal Information?
Your Personal Information is stored in secured locations and on servers located at the facilities of our service providers.
How do we protect your Personal Information?
To help protect the confidentiality of your Personal Information, Credenza employs industry standard administrative and technological safeguards to protect your Personal Information. For instance, we operate secure data networks protected by industry standard firewall and password protection systems.
Managing Your Information
We may use some of the information we collect for marketing purposes, including to send you promotional communications about new Credenza features, products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes please contact [email protected] to opt out.
Privacy and our Website
Online Communications – In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, participating in a seminar or other event, and participating in contests and surveys. If you are known to Credenza as a registered user of an online service, we may combine and store Personal Information about your use of our website and the online information you have provided with certain other online and offline information we may have collected.
E-Mail Communications - Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about the services of Credenza and other third parties with whom we have a relationship. We will include instructions on how to unsubscribe and inform us of preferences if you decide you do not want to receive any future marketing or promotional e-mails from Credenza.
Links - Our website may contain links to other websites which are provided as a convenience only. Visitors are advised that other third party websites may have different privacy policies and practices than Credenza, and Credenza has no responsibility for such third party websites.